JD GROUP - SERVICES
JD Group offers a variety of services to its customers.
Our services
JD Group focuses on providing the best possible service, both before and after a delivery has taken place.
Click to read more about our core services
Sourcing Agreement
Customer Agreement
Price Warranty
Logistic Optimization
Sourcing Agreement
Customer Agreement
Price Warranty
Logistic Optimization
Services we ALWAYS offer
Services we ALWAYS offer
01
24h Quotations: From the receipt of your inquiry, we will provide a response within 24 hours, ensuring prompt and reliable communication.
24h Quotations: From the receipt of your inquiry, we will provide a response within 24 hours, ensuring prompt and reliable communication.
02
24h sample service: JD GROUP offers 24h sample service by courir consignments according to agreement.
24h sample service: JD GROUP offers 24h sample service by courir consignments according to agreement.
03
Supply chain optimization: If you think you are paying too much for your CPL, HPL or compact laminate product today, please contact JD GROUP. Here you can get an alternative offer quickly and effectively, free of charge, as well as a market overview.
Supply chain optimization: If you think you are paying too much for your CPL, HPL or compact laminate product today, please contact JD GROUP. Here you can get an alternative offer quickly and effectively, free of charge, as well as a market overview.
04
Trendsetting: JD GROUP offers wood-based products, often from sustainable forests, and provides after-sales services. They cover the full supply chain for CPL, HPL, and COMPACT laminates for both interior and exterior use. Contact JD GROUP for more details.
Trendsetting: JD GROUP offers wood-based products, often from sustainable forests, and provides after-sales services. They cover the full supply chain for CPL, HPL, and COMPACT laminates for both interior and exterior use. Contact JD GROUP for more details.
05
Supplyer change: If you are not satisfied with your current supplier, or if you simply want to have "a second opinion", JD GROUP will be happy to receive your request.With the help of JD Global Sourcing, you will be re-sourced quickly and easily of CPL, HPL or COMPACT laminate products of equivalent quality.
Supplyer change: If you are not satisfied with your current supplier, or if you simply want to have "a second opinion", JD GROUP will be happy to receive your request.With the help of JD Global Sourcing, you will be re-sourced quickly and easily of CPL, HPL or COMPACT laminate products of equivalent quality.
06
After-sales-service: JD GROUP products are typically wood based and upon request from sustainable forests. JD GROUP offer various kinds of after sales services, and cover the full supply chain of CPL, HPL and COMPACT laminates for interior and exterior application. Please ask JD GROUP for further details.
After-sales-service: JD GROUP products are typically wood based and upon request from sustainable forests. JD GROUP offer various kinds of after sales services, and cover the full supply chain of CPL, HPL and COMPACT laminates for interior and exterior application. Please ask JD GROUP for further details.
07
Documented claims Should any claim arise, JD Group will provide you with initial feedback on your claim, including digital photos, order details, and product data, within 24 hours of receipt.
Documented claims Should any claim arise, JD Group will provide you with initial feedback on your claim, including digital photos, order details, and product data, within 24 hours of receipt.
FAQ
Questions we often get
Do you provide custom orders?
Where are JD Group located?
Does JD Group follow the EN-438 norms?
Does JD Group offer price warranty?
How can JD Group be contacted?
FAQ
Questions we often get
Do you provide custom orders?
Where are JD Group located?
Does JD Group follow the EN-438 norms?
Does JD Group offer price warranty?
How can JD Group be contacted?
FAQ
Questions we often get
Do you provide custom orders?
Where are JD Group located?
Does JD Group follow the EN-438 norms?
Does JD Group offer price warranty?
How can JD Group be contacted?